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5

The best auto service in Des Moines. Great customer service, “service with a smile”! Good sending estimates via email, and keep you updated when your vehicle needs to be serviced. Kinda like you virtual assistant manager. Glad to recommend Premier to any of my friends and family. 5 STARS EVERY TIME!!!

5

Thanks Patrick for the excellent rating! We appreciate you choosing us for your auto repair needs and we hope to see you back again next time!

- Premier Automotive Service
5

It was great service! My car was in for just an oil change, but they went above and beyond and checked out other problems to be addressed in future visits.

5

Best people ever.

2

Well they did change the oil which is why I made the appointment. They also did a pretty thorough assessment of the car. However, the guy at the front desk when I arrived wasn't wearing a mask and said he couldn't find my appointment or something about the car details not being on the appointment even though I got an appt. confirmation and reminder text about it the day of, plus I've been there before so my info should already be in the system. He was just pretty rude about it. I was expecting them to go over how they were following CDC guidelines since we are in a pandemic, but I didn't receive any info. I just made sure to sanitize the car when I got home. Also, when my car was finished, they called my dad rather than me, whose number was attached to the appointment and I confirmed before I left. I've had a fine experience every other time I've had work done, but I'll probably be going somewhere that is more considerate and doesn't treat me like a girl who doesn't know what she's doing.

5

Had a little emergency come up and they got us in right away.

5

Thank you Myke for the five star rating! The next time you need an auto repair, please come back and see us!

- Premier Automotive Service
5

Premier Auto deserves ten stars in my book! I traveled to Iowa to help with the derecho clean up. My air conditioner went out in my car on a very hot, humid summer day. I showed up at 7:00 am at their shop. Tim the office manager was able to have my car diagnosed and the problem fixed ahead of schedule. I can not tell you how much I appreciated their service, kindness and professionalism. They are amazing! I would travel from Tennessee to have them work on my car anytime!!

5

Always friendly and dependable. Thanks for letting me know that my tire tread was low, and replacing the ones that needed it.

5

Tim is excellent to work with and Chad does great service work. Would highly suggest to anyone.

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