My car's power steering went out on Sat., the day before I was to take my littlest granddaughter out for her 7th bday lunch. Bad day, bad timing, and people ahead. Yet, because they understood how important the next day was, I had my car (which turned out to be an easy fix) before closing. Cannot thank them enough! And Sun. there were no disappointments - but several, "I love you, Grammy" w/ big hugs. Thanks so very much!