Urbandale Auto Repair

These guys never let me down in my 11 yrs as a customer. There are very few businesses you can say that about these days. Clean shop, courteous staff, don't try to sell you push repairs you don't need.

After experiencing engine trouble on I-35 north of the Des Moines area, we found Premier Automotive online and were convinced to ask them to work on our VW Eurovan. It was towed to the Urbandale shop after talking to Tim who was very thorough and efficient in arranging for the engine work to be done. We received a reasonably-priced and timely engine repair. It is now in storage for the winter, but all seems to have worked out very well. We would recommend Premier.

Been a customer for over forty years. Chad, Tim and crew are skilled in all phases of servicing vehicles. Quality at competitive prices. I refer them when I can.

Dependable, fast service. Reliable.

My first time at Premier and I was very happy with the experience. Tim was friendly and accommodating. I needed a minor thing replaced. They went above and beyond, checking fluids, tires etc. so I’m ready for winter. Waiting area was clean and comfortable which for me is always a good thing. .

Been using them for a number of years and have always been very happy.

My truck was in and out in 2 hours and the heater now works great. Appreciate the diagnosis of draining the air pocket from the line instead of wanting to replace the entire heater.

Tim & the guys are always great. They're upfront about costs, repair quickly, and they're the only mechanic I trust. Thanks Tim!

As always, a great experience with Premier. They answer when I call, they schedule appts quickly, they send a reminder of the appt, they provide candid feedback on what is happening with my vehicle and what should be done now-what should be watched for future. They provide a comprehensive report on my vehicle to my email so I can have documentation to see everything they checked, recommendations and options. When I pick up my vehicle they are available to personally answer questions and they are fairly priced for great service. Premier is like the anti-large shop, they tell you like it is and don’t try to simply upsell on services that aren’t really needed.

Top notch people from the front desk to technicians.