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Urbandale Auto Repair

(2327) reviews
5

A big shout out to Premier. I had always gone to them for regular repairs, , but then something major happened. I called them at 8:00 am on 5/2 and told them my problem. They had a tow truck at my location by 9:00 am and the car was at their sho by 9:30 am. They ordered the parts, gave me a loaner, made the repairs and I had my vehicle back at 2:00 pm. I could only rate them five stars but this was worth 10. Thanks to Chad and the crew at Premier for making my day. The only thing Chad said on the way out was don't do it on a weekend!!!

Thank you, Doug, for the amazing review! We are thrilled to hear about your exceptional experience with Premier. Providing fast, efficient service is a top priority for us, and we are glad we could help you get back on the road quickly. We will be sure to pass along your kind words to Chad and the rest of our team. Thank you for choosing Premier, and we look forward to serving you again in the future!

- Premier Automotive Service
5

As always, a great experience! Reasonable, thorough, dependable.

Thank you for your kind words, Leslie. We're delighted to hear that you consistently have a great experience with us. Your satisfaction is our top priority, and we're here to provide you with reliable and thorough service. We look forward to serving you again soon!

- Premier Automotive Service
5

Thank you for taking the time to leave us a 5-star review, Tom! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. If you have any further questions or needs, please don't hesitate to reach out.

- Premier Automotive Service
5

The communication they have with the customers is top notch! They are such a trustworthy business!

Thank you, Molly! It's our pleasure to provide excellent communication and service. We appreciate your kind words and the trust you've placed in our business.

- Premier Automotive Service
5

Straight up, great place to get your work done. Cody, Chad & Zach. Hometown feel. Fair & Square. Thx, guys. Praise the LORD.

Thank you for the amazing review, Randy! We are thrilled to hear that you had such a positive experience at our shop. Our team is dedicated to providing top-quality service with a personal touch. We appreciate your kind words and look forward to serving you again soon!

- Premier Automotive Service
5

So far so good! I’ll be back in a few days to see how the work they do turns out and pay the final bill hopefully without surprises, but they have been very nice, up front about work needs done and what didn’t, and gave me a great price on the initial diagnosis. They had availability to o get the work done much faster than other places, and were willing to even offer a loaner vehicle if the repairs take a while. Really off to a good start.

Thank you for choosing our services, Alex! We appreciate your positive feedback. Our team is committed to delivering excellent customer service and transparent communication throughout your experience. We look forward to completing the work to your satisfaction and ensuring a smooth payment process. Remember, a loaner vehicle is available if needed. We're glad to have made a great first impression, and we'll continue to provide the same level of quality and efficiency during your next visit.

- Premier Automotive Service
5

Thank you, Kitty, for the 5-star rating! We feel proud to have met your expectations. If you need anything in the future, please let us know.

- Premier Automotive Service
5

One less thing to worry about is having a place you can depend on to work on your car. For me, that place is Premier Automotive. Always been able to depend on their great service.

Thank you so much for your kind words, Tim! We really appreciate you taking the time to share your experience. We count ourselves lucky for customers like you.

- Premier Automotive Service
5

They always do great work! Good team of guys

Thank you for your kind words, Stephen! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to providing you with excellent service again in the future.

- Premier Automotive Service
5

I like being able to schedule online. Always give these guys 5 stars

Thanks Doug! We appreciate 5-star reviews like these. Our online scheduling system makes it convenient for customers like you to book appointments hassle-free. We look forward to providing you with outstanding service every time you visit.

- Premier Automotive Service
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