Urbandale Auto Repair

Very attentive to the customer. Explains what work is needed. Also does excellent testing to determine the problems. Does not overcharge and are very honest. Fixed my car in a timely manner. Kept me informed by text messaging. I have a VW Passat and i will not take to Lithia. They have misdiagnosed my car many times. They have charged me when the work was never done. This business knows a lot about VW cars. I am pleased with my cars treatment and will return.

Ahhhhhhhhhhhhhhhh

Total professionals!

Wonderful service

Totally honest folks! So appreciate Tim’s knowledge and willingness to help me whenever I have a car issue!

Excellent service as always. It's why I keep coming back. You can't go wrong at this shop.

I cannot say enough about the great service at Premier. While I was traveling for business my wife’s car had a major mechanical issue. I called the guys at Premier and they not only offered to check out her car right away, give her a loaner if necessary, but also managed to squeeze her car into an already packed schedule so that it was fixed by the time I made it back into town. It’s this kind of personal and caring service that when paired with their integrity and honesty makes them the absolute best place to get your automotive service done.

Great sevice, and great communications regarding any vehicle issues.

Today was my first visit to your shop. You know that you are dealing with honest people when they fix a problem, like interior lights just by cleaning and jiggling and charged nothing!!! I will be back, for sure!

My personal experience with Premier has always been great. In addition, I've been in you office several times when people with zero car knowledge have been honestly advised on what repairs are truly needed, and those that can be skipped, or aren't worth the cost. You're the straightest shop I've ever dealt with. Keep it up.