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Urbandale Auto Repair

(2549) reviews
5

First time to get work done at this shop and I was impressed. The staff was knowledgable, called me for any changes in the plan. I will be going back.

Thank you for trusting us with your vehicle, Ray! We take pride in providing top-notch service for our customers. It's great to hear that you were impressed with our knowledgeable staff and our proactive communication. We look forward to seeing you again for your future auto needs!

- Premier Automotive Service
5

Very efficient with oil change and vehicle inspection. Exceptionally courteous staff and finished while I waited. Once again: A job well done, as usual.

Thank you for your wonderful review, Chris! We are thrilled to hear that you had a great experience with us! Our team takes pride in providing efficient and courteous service, and we’re glad we could meet your expectations. We appreciate your continued trust in us and look forward to serving you again in the future.

- Premier Automotive Service
5

They stay on schedule, excellent communications. Ive scheduled repairs twice so far. When I first contacted them to try them out I wanted to have my air ride system replaced with a traditional suspension. They told me that they just didnt do that work and gave me the name of a shop that I should check with. I thought that spoke volumes about their integrity . I feel other shops may have just taken on the job to learn how at my expense.

Thank you Jason for the kind words. We believe in honesty and transparency and are glad that you recognized that. It's great to hear that you've had a positive experience with us and we look forward to serving you again in the future!

- Premier Automotive Service
5

As always, I was well taken care of. And shown, that even with opportunity, I was not taken advantage of. It's great to know you can trust your service department.

Thank you, Benton, for your outstanding review! Knowing that our service department consistently provides excellent care and builds trust makes us proud. We appreciate your continued loyalty and look forward to delivering exceptional service during your future visits.

- Premier Automotive Service
5

Premier has earned my trust and business for the past 22 years. Excellent mechanics and no pressure to perform "not yet needed" repairs. Full inspection reveals immediate concerns and shows areas that may need attention in the future. The have my personal 5-star recommendation.

We appreciate your continued trust and loyalty, Steve and Vicky. It's great to hear that you value our honest approach to repairs and our thorough inspection process. We're committed to providing top-notch service to our customers. Thank you for recommending us with 5 stars!

- Premier Automotive Service
5

Friendly customer service, informative, disclosed price upfront, and stayed true to commitment. Offered to do the oil change while I was there because they noticed my car was due for that. That was helpful.

Thank you for the 5-star review, Erica! We're thrilled to hear that you had a positive experience with us. Our goal is always to provide friendly and informative customer service, and we're glad that we were able to meet your expectations. It's our pleasure to go the extra mile by offering additional services when needed. We appreciate your feedback and look forward to serving you again in the future!

- Premier Automotive Service
5

Super easy to work with. Great communication. And a fair price. Ive worked with these guys for years and wouldnt go anywhere else.

Thank you, Mark! We're grateful for your loyalty over the years. Your kind words about our communication, pricing, and service mean the world to us. We'll always strive to provide the same exceptional experience whenever you need us.

- Premier Automotive Service
5

I started coming here because I lived close but even since Ive moved, I continue to come back because these guys are the best. Honest inspections and great work. I appreciate how they actually look at my car and see what it needs instead of just looking at the mileage. Love getting my car work done here!

Thank you, Morgan! It's wonderful to hear about your continued loyalty. We pride ourselves on providing top-notch service and honest recommendations to our customers. We appreciate your trust in our expertise and are here to keep your car running smoothly whenever you need us. Drive safe!

- Premier Automotive Service
5

I started coming here because I lived down the street, but I have moved since then and haven’t found any better place. They give honest inspections and do great work! They’ve helped me out when I have been in a pinch with last minute car trouble. I appreciate how they actually look at what my car needs and not just make suggestions based on mileage. The people at the desk are very friendly and knowledgeable! These guys are the best.

Thank you, Morgan! We're thrilled to have you as a long-term customer! We take pride in providing honest and quality service to all our customers. It's great to hear your positive feedback about our team. We'll continue to provide the best care for your vehicle!

- Premier Automotive Service
5

I was considering buying a different car, but after the repairs were you made recently, it's like I have a brand new auto. Great job guys

Thank you, Gary, for your fabulous five-star review! The team here is delighted to hear that your recent repairs made your car feel brand new. We take great pride in providing top-notch service and ensuring our customers' satisfaction. If you ever need anything in the future, feel free to reach out.

- Premier Automotive Service
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