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Urbandale Auto Repair

(2314) reviews
5

Have been looking and hoping for a trustworthy car mechanic place for a long time. Feel like I finally found one! I have been taking my cars in there several times in the last several weeks. Yes, I have been limping along with my cars because I have had such bad experiences other places they were in need of attention. Premier schedules me quickly, they have good rates, and they have often given me a loaner vehicles for a day. They also get the repairs done quickly. But most importantly, there haven’t been some super expensive surprises that they find and I have to pay. They are up front and honest and take time to explain things. I am very thankful for them. No joke.

Thank you so much, Alex, for taking the time to write such a detailed and positive review. We are thrilled to hear that our commitment to honesty, efficiency, and excellent customer service has made such a positive impact on your experience with us. Your satisfaction is our top priority, and we're grateful to have earned your trust. We look forward to continuing to provide you with the same level of exceptional service in the future!

- Premier Automotive Service
5

These guys always do great work. I never take my car anywhere else. They are fast and fair prices. Not much else to say!

Thank you for your awesome feedback, Mark! We're thrilled to be your go-to shop for car repairs. Knowing that you consistently receive great service and fair prices means the world to us. If there's anything else we can do to make your experience even better, please let us know!

- Premier Automotive Service
5

Super fast and friendly service per their usual

Thank you for the amazing 5-star review, John and Jill! We're thrilled to hear that our fast and friendly service continues to impress. We appreciate your continued loyalty and look forward to providing you with exceptional service in the future!

- Premier Automotive Service
5

Friendly prompt service. Checks the vehicle from front to back and gives me choices. I have been using them since they were a part of Phillips 66 @ Sherwood Forest. Highly recommend.

Thank you, Janice, for trusting us with your vehicle! We're delighted to know that our service has consistently met your expectations over the years. Providing thorough inspections and giving you options is how we prioritize your satisfaction. Should you need any further assistance, please don't hesitate to reach out.

- Premier Automotive Service
5

Whenever I take my car to this automotive shop they never let me down and they always do a phenomenal job I highly recommend this to anybody who reads this.

Thank you Tamarik Lee for the fantastic review! We're thrilled to hear that we consistently exceed your expectations. Your recommendation means the world to us. Until next time!

- Premier Automotive Service
5

If you're searching for a trustworthy, reliable, and safety-focused auto repair shop in the Des Moines area, look no further than Premier Automotive Service in Urbandale. What sets Premier Automotive apart is their commitment to transparency and customer education. They provide detailed digital inspections, complete with photos and comprehensive reports, ensuring you understand exactly what's going on with your vehicle. This approach not only builds trust but also empowers you to make informed decisions about your car's maintenance and repairs. Safety is a top priority at Premier Automotive. Their certified technicians are meticulous in their work, ensuring that every repair and maintenance task is performed to the highest standards. Reliability is another hallmark of their service. Whether it's routine maintenance or unexpected repairs, Premier Automotive has consistently delivered prompt and efficient service. In summary, Premier Automotive Service in Urbandale exemplifies what it means to be helpful, reliable, safety-conscious, and trustworthy. Their commitment to excellence and customer satisfaction makes them a standout choice for all your automotive needs.

Thank you for your stellar review, Craig! At Premier Automotive, we pride ourselves on providing trustworthy and reliable service. Our detailed digital inspections and transparent reports help you make informed decisions. Safety is paramount to us, as our certified technicians go above and beyond to ensure top-notch repairs. We're delighted to have exceeded your expectations with our prompt and efficient service. Your kind words remind us why we love what we do. Please reach out if you need anything - we're here to help!

- Premier Automotive Service
5

The entire staff at Premier Automotive is the best. We currently have 3 autos being serviced there. Besides doing quality work, the most important reason to go there is honesty. Small or large repairs, they will show you all options and try for the best result at the best price.

Thank you Brian! We love taking care of all your vehicles and appreciate your feedback! Our main goal is to always provide quality service with honesty and transparency. It is great to hear that you appreciate our approach. We look forward to seeing you again soon at Premier Automotive!

- Premier Automotive Service
5

Quick response and completion of my request.

Thank you Wayne for the 5-star review! We pride ourselves on providing prompt and efficient service. We are happy to hear that your request was handled promptly. We look forward to assisting you again in the future!

- Premier Automotive Service
5

Thanks for excellent service on our car.

Thank you, Fred and Robin, for your 5-star review! We're thrilled to hear that you had an excellent experience with our service team. Your satisfaction is our top priority, and we look forward to providing you with the same level of exceptional service in the future.

- Premier Automotive Service
5

Thank you for your 5-star rating, Taylor! It's wonderful to hear that you had a positive experience with us. We strive to provide top-notch service to all our customers, and we're thrilled that we met your expectations. If you have any further feedback or if there's anything else we can do for you, please let us know. We look forward to serving you again in the future!

- Premier Automotive Service
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